AMERICAN EAGLE DOORS
Limited Warranty
Wood doors are warranted for two (2) years from date of shipment to be of good material and workmanship at the time of
shipment and free of defects that would render them unfit for ordinary recommended purposes. Except as otherwise
expressly provided herein, American Eagle Doors shall not pay for the cost of labor, installation or finishing of the
replacement or original door or for any other cost relating to the replacement of the door, all of which shall be the sole
responsibility of the person making the warranty claim.
Should a warranted wood door be found by American Eagle Doors to be defective, we will at our sole option either:
Repair the door without charge, or provide a replacement part or parts for repair of the door without charge, or
provide a replacement door in the same point of fitting and/or finishing it was originally supplied, or refund the price
received for the door. American Eagle Doors will not be responsible for installation, repainting or refinishing connected
with the replacement of the door. American Eagle Doors will not be liable for indirect, consequential or incidental
damages resulting from any cause. American Eagle Doors makes no other warranty or guarantee express or implied except
as expressly contained herein. American Eagle Doors will not be liable for any amount in excess of American Eagle
Doors price for the item involved.
You must inspect each door immediately upon receipt. If a defect is discovered, a written notice must be given
within 30 days and before the door is hung or altered in any manner.
Final warranty inspection will be made at the factory upon receipt of defective door.
We will not be held liable for any door repaired or replaced without our prior written consent. We will not pay any cost to
remove defective doors or to install new doors, nor are we responsible for any finishing cost or consequential damages.
The following are not to be considered defects in wood material or workmanship and are not covered by this limited
warranty:
1. Expansion and contraction caused by temperature and humidity variations. Small surface checking or slight shrinking
or cupping, which may cause tiny cracks at the joints, may occur under certain conditions. These deviations from
perfection are not considered flaws. When doors are requested to be shipped unsealed and unfinished and the natural
characteristics of wood movement cannot be warranted against. Handling, site finishing and installation instructions must
be followed to minimize problems. Wood doors wider than 42” or higher than 96’ at a 1 ¾” thickness are not
warranted against bow or twist.
2. Warp shall be considered a defect when it exceeds ¼” in the plane of door. Warp is any distortion in the door itself
and does not refer to the relationship of the door to the frame or jamb in which it is hung. The term warp shall include
bow, cup and twist. In measuring the amount of warp present in a wood door the following method must be used. Bow, cup
and twist are measured by placing a straightedge, taut wire or string on the suspected concave face of the door at any angle
(i.e., horizontally, vertically and diagonally). The measurement of bow, cup and twist is made at the point of maximum
distance between the bottom of the straightedge, taut wire or string and the face of the door. Action on any claim for warp
may be deferred at American Eagle Doors option for a period not to exceed (12) months after installation to permit the
door in question to acclimate to temperature and humidity conditions.
3. Natural variations in the colors of the wood or in the texture and grain of wood or normal panel movement.
4.Doors which are improperly hung or do not swing freely.
5. Improperly finished wood doors.
6. Any conditions arising from the neglect or failure to properly maintain the door.
7. Exterior doors not protected by substantial overhang and exposed to extreme weather conditions or direct sunlight.
